DIRECT ACTION USA, LLC
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FAQ
Q: How long does shipping usually take?
A: Our current lead time is 3-4 weeks. We shoot to have orders out much sooner than this. Once your order ships, you’ll receive a confirmation email with the shipping and tracking info. All packages are shipped via USPS FIRST-CLASS . Packages within the U.S. usually arrive within 1-3 days.
Q: Can I add more text and engravings than what is allowed?
A: Yes, please send us an email with the text and/or images you’d like and we will respond back shortly with a quote.
Q: Do you ship to APO addresses?
A: We certainly do.
Please note: If you are unable to enter your APO shipping address at checkout please place our shipping address (970 W VALLEY PKWY #617 ESCONDIDO, CA 92025) in the shipping info and provide your shipping address in the “note to seller” box at checkout or via email to dausamemorialcuffs@yahoo.com
Q: Can you engrave the text instead of stamping it?
A: Yes, please email us for a quote.
Q: What if my copper cuff is turning my wrist green? 
A: Over time, the copper will naturally start to oxidize and patina, due to skin oils and sweat. You can help prolong this by:
- wiping the cuff clean of sweat and oils with a soft cloth. Do this often for best results.
-applying a very light layer of matte clear coat.
 
Q: How do I find out my wrist measurement?
A: You can take your wrist measurement a number of ways. One way is to use measuring tape, if on hand. You can also use a strip or sheet of paper and a ruler.
 
 



SHIPPING

Please allow 3-4 weeks for your order to be processed. Once your order is completed, you will receive an email confirmation along with a tracking  number for your package. 2-day shipping on most purchases.

RETURNS
If for some reason (other than negligence ) your cuff or bracelet breaks , please contact me with details. I'm more than happy to replace these pieces. Please email me for further details.


**If at any time you would like to have your custom DAUSA piece touched up, we are more than happy to do so. Please email us for instructions.





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​Copyright © 2017 DIRECT ACTION USA, LLC

  • Home
  • SHOP
  • GALLERY
  • Contact Us
  • Customer Reviews
  • Donations/ Support Cuffs
  • FAQ/Shipping/Returns
  • ABOUT US
COMPANY
​ABOUT US
CONTACT US
CUSTOMER REVIEWS
FAQ
​SHIPPING/RETURNS
DONATION/SUPPORT CUFFS

​MORE LINKS
SHOP
GALLERY

CONNECT WITH US
Copyright © 2017 DIRECT ACTION USA, LLC